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Mary Beth Happ, PhD, RN
Dept. Acute & Tertiary Care
Location: 336 Victoria Building
Email: mhapp@pitt.edu
Phone: 412/624-2070
Keywords:
  • Communication with Voiceless Patients
  • Decision Making at End of Life
  • Technology
Current Funded Research:

Happ, M. B.
9/1/03 - 6/30/08
5 R01 HD043988-03 NIH
 

Improving Communication with NonSpeaking ICU Patients


Critically ill patients are often unable to speak as a result of respiratory tract intubation for airway management and mechanical ventilation, which can be a traumatic life event that is frightening, reduces patient participation in care and decision-making, and impairs pain and symptom assessment. No large scale communication intervention studies have been conducted in the intensive care unit (ICU) setting.

To date, no studies have tested the effectiveness of teaching nurses to be facilitative communication partners of temporarily nonspeaking patients in ICU settings. The specific aims of this study are to:

1) test the impact of two experimental interventions: (a) communication skills training (BCST) for nurses and (b) AAC techniques and education for nurses with individualized speech language pathologist consultation (AAC/SLP), on the ease, quality, frequency, and success of communications between nurses and nonspeaking ICU patients.

2) Compare the effects of BCST and AAC-SLP training with a control (usual care) cohort. This study is a prospective field experiment using a quasi-experimental cohort design conducted in two intensive care units, medical ICU and cardiothoracic ICU. The sample will be equally distributed between units. Three cohorts of 30 patient participants each and their respective nurse caregivers will be enrolled as participants (10 RNs for each cohort; 30 total nurses, and 90 total nurse-patient dyads). Conditions will be implemented in sequential order (control, BCST, AAC-SLP) to prevent contamination from other intervention conditions and to systematically investigate the effect of the intervention components. Trained observers will measure the frequency of nurse facilitative behaviors (quality), number of communication exchanges (frequency), number of successful exchanges, and rate communication ease across 4 observation sessions (2 per day) with each nurse-patient dyad. Primary covariates include severity of illness, level of consciousness, and physical restraint use. Statistical analysis will involve hierarchical generalized linear modeling (HGLM) by outcome groups and planned group comparisons using linear contrasts within the context of the HGLM.

 

Happ, M. B.                                                                                                            

2005-2006

CRE Pilot Study

 

A Mixed Methods Approach to Analyzing Communication Interactions Between Nurses and NonSpeaking ICU Patients: A Pilot Demonstration Project

 

This study proposed to (1) conduct a preliminary qualitative analysis of existing video-recorded nurse-patient interactions in the critical care setting and (2) test mixed methods data combination and analysis techniques for use in clinician-patient communication research. 

 

Critically ill patients are often unable to speak as a result of respiratory tract intubation for airway management and mechanical ventilation.  The inability to communicate during critical illness can be a traumatic life event that is frightening, reduced patient participation in care and decision-making, and impairs pain and symptom assessment.  The stress and distress experienced during this period of voicelessness can persist for months and years following intensive care unit (ICU) survival.  Critical care nurses, the communication partners most readily and frequently available to ICU patients, typically receive little or no formal training in communication techniques for nonspeaking patients, have limited access to or support for alternative communication strategies, and have multiple demands for their attention and time in the busy, technologically intense ICU setting.  Like most studies of clinician-patient communication, studies of nurse-patient interactions have been limited to retrospective qualitative accounts or measurements of interaction time and polar ratings (positive or negative) of communicative behaviors.  Research methodologies that incorporate multiple measures and techniques are needed to comprehensively understand and evaluate communication between nurses and nonspeaking patients in the ICU.

 
 

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Email: kam72@pitt.edu
Updated: August 25, 2005